Website FAQ Page (Frequently Asked Questions)

BASIC TASKS

How do I LOG IN to the new website?
1. In the left column, scroll down to the bottom of the website and click on LOG IN VIA CAS
2. The UA Web Authorization login page will show up.  Enter your UANetId and password
3. You will then see the department Home Page appear.  Your name should appear in the left column.

How do I edit my PROFILE page?
1.  In the left-hand column, under your NAME, select MY PROFILE
2.  At the top of the page, select the EDIT tab to upload a new photo, if desired
3.  At the top of the screen, select the CONTACT tab to update your info
4.  At the top of the screen, select the DESCRIPTION tab to update your bio
5.  At the top of the screen, select the DETAILS tab to update your academic info
6.  At the top of the screen, select the GROUPS tab to update the listing type
7. Be sure to scroll all the way down to the bottom of the page and select SAVE

How do I edit a PAGE on the website (Area A)?
1. First, go to the page you want to edit (for this tutorial, go to the CONTACT US page)
2. At the top of the page, click on the EDIT tab
3. Edit content carefully as needed in the BODY section of the page
4. Always be sure to scroll down to the very bottom of the screen and select SAVE

 How do I UPLOAD a document (with its corresponding link)?
1. First, be on the desired page you want to edit, at the top of the page, click on the EDIT tab
2. In the BODY box, select the word that will be the link and click on the LINK icon at the top of the BODY box
3. Select the BROWSE SERVER button and click on the destination folder
4. At the top of this dialog box, first click on the green arrow UPLOAD button
5. The little box will open; click BROWSE button to find the document on your computer, then click UPLOAD button
6. You’ll see that the file you just uploaded is highlighted blue by default
7. At the top of the box, now click the green checkmark INSERT FILE option
8. The dialog box window now closes, and you’ll see the grey dialog box still up on your screen
9. In this box, be sure to select the TARGET tab and in the pull-down menu, select “New Window (_blank)”
10. Click OK. The text will now be linked to your document
11. When finished editing your page, scroll down to the very bottom of the screen and select SAVE

How do I put an IMAGE on a page?
1. First, in an image manipulation program like Photoshop, reduce your image to a manageable size
2. Go to the desired page on the website you want to edit, at the top of the page, click on the EDIT tab
3. Select the BROWSE SERVER button and click on the destination folder
4. At the top of this dialog box, first click on the green arrow UPLOAD button
5. The little box will open; click BROWSE button to find the image on your computer, then click UPLOAD button
6. You’ll see that the file you just uploaded is highlighted blue by default. Close the little box.
7. At the top of the box, now click the green checkmark INSERT FILE option
8. The dialog box window closes, and you’ll see the grey dialog box still on your screen
9. Input the proper width of your image (width and height in pixels)
10. Click OK. The image will now appear in your BODY box. Excessively large files cannot be uploaded (see Step 1)
11. To preview, scroll down to the very bottom of the screen and select PREVIEW
12. When satisfied with your work, scroll down to the very bottom of the screen and select SAVE

How do I make a LINK to another (outside) website?
1. First, be on the desired page you want to edit, at the top of the page, click on the EDIT tab
2. In the BODY section of the page, select the text that will be linked; use the words “external link” or “website”
3. Select the LINK icon in the menu at the top of the BODY box
4. Carefully input the URL of the external link
5. In the same box, be sure to select the TARGET tab
6. Pull down the ‘New Window (_blank) selection; this opens up a new window for the external link
7. Be sure to scroll down to the very bottom of the screen and select SAVE

How do I make a LINK to a page within this (internal) website?
1. First, before editing any text on a page, locate the page on the site you’ll be linking TO
2. Note the page’s name and/or node number or just copy the whole address bar at the top of your browser screen
3. Then, go to the desired page you’ll be editing
4. Click on the EDIT tab at the top of the page
5. In the BODY section of the page, select the text that will become your hyperlink
6. Select the LINK icon in the menu at the top of the BODY box
7. Input the URL of the page you just noted
8. Be sure to scroll down to the very bottom of the screen and select SAVE

 

AREAS

How do I make a submenu or put stuff in that space on the far right (Area B)?
1. First, go to the page you want to edit
2. At the top of the page, click on the EDIT tab
3. Scroll down to the section called PAGE BOX. 
4. As with the regular body box, enter text, hyperlinks or an image into this area, depending upon what is desired
5. Always be sure to scroll down to the very bottom of the screen and select SAVE when finished

How do I make a new PAGE (Area C)?
1. In the left-hand column, under your NAME, select CREATE NEW PAGES
2. Select PAGE
3. First, input the heading of the page into the TITLE box
4. In the KEY WORD(S) OF THE PAGE, enter the key words associated with the page
5. Click on the MENU SETTINGS option
6. Enter a name for its menu button in the MENU LINK TITLE box
7. Under PARENT ITEM, scroll all the way down and select the section under which your new page will appear
8. Under WEIGHT, select a value that will place your menu button in the correct order (-50 is the top of menu)
9. In the BODY box, enter your page content
10.  Always be sure to scroll down to the very bottom of the screen and select SAVE when finished

 

ZONES

How do I change the QuickLinks on the Home Page (Zone 3)?
1. In the left-hand column, under your NAME, select BLOCKS CONFIGURATION
2. Under Zone 3, select CONFIGURE
3. In the Block Body section, carefully edit the links as required (include full domain name addressing)
4. Be sure to scroll down to the very bottom of the screen and select SAVE BLOCK

How do I change the Contact Information on the Home Page (Zone 5)?
1. In the left-hand column, under your NAME, select BLOCKS CONFIGURATION
2. Under Zone 5, select CONFIGURE
3. In the Block Body section, edit the text as required
4. Be sure to scroll down to the very bottom of the screen and select SAVE BLOCK

How do I put new pictures into the slideshow on the Home Page (Zone 6)?
1. First, in Photoshop or image program, prepare 4 new large pictures and 4 small thumbnail pictures.
2. Each of the large images has to be size 535 x 346 pixels.  Name them: slideshow_1.jpg, etc. thru slideshow_4.jpg
3. Each of the thumbnail images has to be 115 x 84 pixels. Name them: slideshow_thumbnail1.jpg, etc.
4. In the left-hand column, under your NAME, select Slideshow Text
5. You’ll see the word HERE in the text to manage your slideshow images.  Click this link.
6. In the new window, click on the yellow SLIDESHOW folder
7. Click on the green arrow UPLOAD button
8. The little box will open; click BROWSE button to find the first slideshow picture, then click UPLOAD button
9. Repeat step 8 until ALL of your new slideshow images and thumbnail images have been uploaded
10. At the very top of your browser, select the BACK button
11. You will see the Slideshow Text page again; enter your slide picture descriptions in each of the boxes
12. Click the UPDATE button.  The system will automatically show the new files on the HOME PAGE of the website

How do I change the Home Page ‘Welcome’ text  (Zone 7)?
1. In the left-hand column, under your NAME, select BLOCKS CONFIGURATION
2. Under Zone 7, select CONFIGURE
3. In the Block Body section, edit the text as required
4. Be sure to scroll down to the very bottom of the screen and select SAVE BLOCK

How do I change the name of the Department  (Zone 1)?
1. On the website, the name of the Department is a graphic, so a ticket must be submitted to Web & Graphics
2. To do that, click here.

How do I change the information at the bottom of the website  (Zone 12)?
1. In the left-hand column, under your NAME, select BLOCKS CONFIGURATION
2. Under Zone 12, select CONFIGURE
3. In the Block Body section, edit the footer text as required
4. Be sure to scroll down to the very bottom of the screen and select SAVE BLOCK

How do I revise or add a new section to our Main Menu (Zone 2)?
1. First, create a brand new page that will serve as the new landing page (see AREA C).  Note its node number.
2. Then, in the left-hand column, under your NAME, select MENU CONFIGURATION
3. At the top of the page, click ADD ITEM
4. Under PATH, enter the page that will serve as the main landing page for this section: (node/597) for example
5. Enter a name for the MENU LINK TITLE such as “TEST”
6. At the bottom of the screen, click on SAVE
7.  Now scroll down to the bottom of the page and you’ll see your new menu item TEST
8. By clicking once and holding down the mouse button on the little ‘plus sign’ icon, you can drag the new menu  item
9. Be sure to scroll down to the very bottom of the screen and select SAVE CONFIGURATION

How do I create an ANNOUNCEMENT (Zone 8)?
1. In the left-hand column, under your NAME, select CREATE NEW PAGES
2. Click on ANNOUNCEMENT
3. In the TITLE box, enter a short one-line attention-grabber that is befitting of your announcement
4. In the BODY box, enter the descriptive text for your announcement
5. Scroll down to Publishing Options and check the box called ‘Sticky at top of lists’
6. Select SAVE at the bottom of the screen

How do I create a NEWS story (Zone 10)?
1. In the left-hand column, under your NAME,  select CREATE NEW PAGES
2. Click on DEPARTMENT NEWS
3. Carefully input the news article TITLE
4. In the KEY WORD(S) OF THE PAGE box, highlight NEWS & EVENTS
5. Be sure to enter your content in the BODY box so that it appears in the desired way on the home page ;
(the home page always displays the top 2 stories)
6. Scroll down to Publishing Options and  check the box called ‘Sticky at top of lists’
7. Select SAVE at the bottom of the screen

How do I create an EVENT (Zone 11)?
1. In the left-hand column, under your NAME, select CREATE NEW PAGES
2. Select EVENT ON CALENDAR
3. First, carefully input the TITLE of the event in the TITLE box
4. In the CALENDAR TYPE box, selecting none defaults to your event appearing on all the calendars
5. In the KEYWORD(S) OF THE PAGE box, highlight NEWS & EVENTS
6. In the BODY box, be sure to list information so that it appears in the desired way when a viewer clicks on the calendar event. For example, title of event, date, time, place, who, what, how.  Remember your audience.
7. Scroll down, be sure the EVENT HAS TIME box is checked
8. Enter the year, the month, the day, and the time (in military time)
9. Click in the EVENT HAS END DATE if event has specified time to end or if event consists of multiple days
10. Be sure to scroll down to the very bottom of the screen and select SAVE
11. Your event will show up in three places on the website: on the HOME PAGE, on the calendar, and in the  EVENTS listings under the NEWS section of the website (see the menu button on the left-hand side)

 

ADVANCED

How do I copy and paste a whole page?
1. To create duplicate pages (for example, similar one to fall under both ‘Undergrad’ and ‘Grad’ sections)…
2. First, go to the page you would like to copy
3. At the top of the page, select the CLONE tab
4. Change the TITLE of your new cloned page
5. Change the text in the BODY box of your new cloned page as desired
6. Check the MENU SETTINGS to modify the MENU LINK TITLE and PARENT ITEM to ensure that your new cloned page has a correct menu link name and  now falls under the appropriate section of the website
7.  Be sure to scroll down to the very bottom of the screen and select SAVE

How do I create a whole gallery of pictures?
1. Prepare all your photos FIRST to be the proper pixel size for the site (in Photoshop or a similar image program)
2. In the left-hand column, under your NAME, select CREATE NEW PAGES and then GALLERY FOLDER
3. At the top of the page, click on the ADD GALLERY tab
4. First, carefully type in the name of your new gallery folder and a description if you choose
5. Click on the SAVE button. You will see a green message at top saying “Created new gallery…”
6. Now, in the left-hand column menu under your name, click PICTURE IN GALLERIES menu item
7.  You will enter the title of your first picture to be included in your gallery in the TITLE box
8. In the IMAGE GALLERIES box, pull down the name of the gallery you just created
9. In the KEY WORD(S) OF THE PAGE, enter the key words associated with the page
10. Enter a description or caption in the BODY box, if desired
11.  In the IMAGE section, select the BROWSE button to upload your first image
12.  Repeat steps 6-11 to add images to your gallery

How can I make a secret page so that only people in the department can see it (IN-HOUSE only access)?
1. In the left-hand column, under your NAME, select  CREATE NEW PAGES
2. IScroll down and select  IN HOUSE CONTENT
3. In the TITLE box, enter a name for your document
3. Under the DOCUMENT LOCATION, select the INHOUSE GROUP that will be allowed to see your document
4. In the BODY box, enter the content as you would any normal page
5. Now scroll down to the VIEW/EDIT PERMISSIONS option and click on it
6. Put a check mark in the INHOUSE GROUP that will be allowed to see your document
7. Be sure to scroll down to the very bottom of the screen and select SAVE

How can I create classes for the COURSES section of the website?
1. First, find out the name of the instructor for the class you wish to create
2. In the PEOPLE section, find that professor
3. At the top of the screen, click on the EDIT tab
4. Check to see that there is a checkmark in the COURSE-Teaching Instructor option
5. Scroll down to the bottom of the page and choose SAVE
6. Secondly, in the left-hand column, under your NAME, select COURSES AND KEYWORDS
7. Next to COURSE ID AND NAME, click the ADD TERMS operation
8. Enter the course number in the TERM NAME box, for example ANTHRO 682
9. If desired, enter a one-sentence brief departmental description of the course in the DESCRIPTION box
10. Click the SAVE button. You’ll see the green text reading “Created new term…” at the top of the page
11. Click on the LIST tab at the top of this page
12. You will see that the course shows up at the top of this list. 
13. Click and hold down the little PLUS symbol next to the new course and drag it under the correct section
14. Click the SAVE button at the bottom of the screen.
15. Thirdly, in the left-hand column, under your NAME, select CREATE NEW PAGES
16. Click on OFFERED CLASS
17.  Enter the name of the class in the TITLE box
18. Under INSTRUCTOR, pull down the name of the professor
19. In the next pull-down menus, select the ACADEMIC YEAR, the SEMESTER, and the COURSE ID AND NAME
20. Pull-down the correct selection in the SECTION NUMBER menu too
21. In the large box called INSTRUCTOR OWN WORDS TO STUDENTS, enter the class’s customized description

 

HELPFUL HINTS AND TROUBLESHOOTING


Why can’t I see my PROFILE page after I log in?

1. Once you log into the site, look in the left hand column for your name
2. Under your name, click on MY PROFILE and edit as needed

Why is my formatting all messed up on the page?
1. There is a way to correct this; by using good web habits learned in your training session
2. Go to the page desired and copy all of the content on that page
3. On your computer, open Notepad (Start > Programs > Accessories > Notepad)
4. Paste all content in here to clear invisible formatting, now copy and paste that back into your webpage
5. Reformat carefully using only necessary things like bold, italic, single indent or spacing; keep it simple
6. Please remember that this is a live web page and not your MSWord processing program; they perform differently

Why can’t I edit the PEOPLE in the directory?
1. The PEOPLE directory is populated by the database automatically
2. Only the dept webmaster has the ability to add, delete or edit people on the website (and the actual person)

Why can’t I edit the NEWS stories in the NEWS section?
1. The NEWS section is populated by the database automatically
2. Only people with this permission have the responsibility of editing NEWS can access this content
3. To edit the NEWS stories, you must ask your dept webmaster for this responsibility

Why can’t I edit the EVENTS?
1. The EVENTS section is populated by the database automatically
2. Only people with this permission have the responsibility of editing EVENTS can access this content
3. To edit any EVENTS, you must ask your dept webmaster for this responsibility

Why can’t I edit any COURSES?
1. The COURSES section is populated by the database automatically
2. Only people with this permission have the responsibility of editing COURSES can access this content
3. To edit any COURSES information, you must ask your dept webmaster to make the edits

Why can’t I change information in other Areas or Zones of the website?
1. You might not have been assigned permissions by your webmaster.
2. Your webmaster can assign different parts of the website to different people for upkeep.
3. To edit specific sections of the site, you must ask your dept webmaster for this responsibility
 

 

 

 

 

For questions or concerns, please contact Brian Atkinson, Director, SBS Technical Services, College of SBS.
The SBS template (development site) is located here.
The SBS training site (internal teams) is located here.